ATA-ATAPI.COM
How to Order Test Software Products
Not Receiving Software Updates?
Updates to ATA-ATAPI software are no longer sent
automatically to customers. Please check the
Products
page to see if there is an update available and request any
update by sending an email to:
*** 15 Nov 2019 *** UPDATED HOW TO ORDER AND PAY ***
*** If you would like to place an order please read this entire page ***
Why have we updated our order process? As our test
software grows older some programs are now free or offered at
greatly reduced prices, we can no longer offer discounts on
all orders. A maximum discount of 10 percent will be offered
to: a) a new customer ordering more than one product, or b)
an existing customer ordering an additional product. An
existing customer is any customer of ATA-ATAPI.COM since our
business started in 1994. Please read this entire page
before placing an order. Thank you.
(1) DEFINTIONS
- CUSTOMER -- Definition of ATA-ATAPI.COM
CUSTOMER -- An ATA-ATAPI.COM Customer is the
end-user of the ATA-ATAPI.COM product. The Customer receives
a licensed copy of the product directly from ATA-ATAPI.COM via
email and web site download. When the Customer hires a
Agent/Reseller to place an order with ATA-ATAPI.COM the
Customer is also know as the Client of the Agent/Reseller.
- CLIENT -- Definition of Agent/Reseller
CLIENT -- A Client is an ATA-ATAPI.COM Customer that hires
an Agent/Reseller to perform purchasing activities.
The ATA-ATAPI.COM Customer is a Client of the Agent/Reseller.
The Client must pay the Agent/Reseller for the services
provided by the Agent/Reseller. ATA-ATAPI.COM DOES NOT pay
the Agent/Reseller for the services provided to their Client.
ATA-ATAPI.COM DOES NOT discount the product price to
compensate the Agent/Reseller for their services.
- AGENT/RESELLER -- Definition of THIRD PARTY
PURCHASING AGENT also know as an AGENT or RESELLER -- An
Agent/Reseller is someone hired by an ATA-ATAPI.COM
Customer to place an order and make payment to ATA-ATAPI.COM
for the product order. The ATA-ATAPI.COM Customer is a Client
of the Agent/Reseller. The Agent/Reseller DOES NOT receive
the software and IS NOT authorized to provide the software to
any other Client of the Agent/Reseller. The Client must pay
any processing, handling or other fees to the Agent/Reseller
for the order processing service provided by the
Agent/Reseller. ATA-ATAPI.COM DOES NOT discount the product
price to compensate the Agent/Reseller for their
services.
(2) CURRENT FULL VERSION LIST PRICES
Price is in US Dollars (USD).
(3) DISCOUNTS
- A maximum discount of 10 percent is offered only to: a)
new customers ordering more than one product, or b) existing
customers ordering an additional product.
- Only ONE discount per order is offered to a Customer.
- If the Customer purchases directly from ATA-ATAPI.COM
using PayPal to make payment then the Customer pays the quoted
price.
- If the Customer uses an Agent/Reseller to place the order
and make payment using PayPal, the Customer should expect the
Agent/Reseller to add fees to the quoted price. The
Agent/Reseller DOES NOT receive an additional discount and
DOES NOT receive a license for the product.
(4) THIS IS A RETAIL PURCHASE
This is a retail purchase. It does not require a
Purchase Order (PO), Non-Disclosure Agreement (NDA) or
Consulting Contract.
NOTE: We will supply a QUOTE
document and a purchase RECEIPT at no additional charge for
any order. HOWEVER, any order requiring additional documents,
such as confirmation of Purchase Order or Invoice or any other
documentation will require an additional $100.00 US added to
the total price of the order. Sorry to require this but we do
not require these additional documents for a retail purchase
and they only delay the purchase process by days or even
weeks.
We process payments only via PayPal. You do not need
a PayPal account to use a credit card for payment.
(5) CUSTOMER: HOW TO PLACE AN ORDER
If you are a Customer ordering directly from ATA-ATAPI.COM
(you are not using an Agent/Reseller) then follow these
steps:
(a) Provide the following information with
the order:
- The names and email addresses of two people at the
Customer (the end users), usually the people that will be
using the software (or their managers). These people will
receive the software via email and web site download.
(b) How we process the order:
- The order will be confirmed via email. The order
confirmation email will include a 'request for payment' from
the ATA-ATAPI.COM PayPal account.
- Our products are shipped via email and web site download
directly to the end user when payment is received by PayPal.
When the product ships you will receive via email a receipt
for the purchase.
(6) AGENT/RESELLER: HOW TO PLACE AN ORDER
NOTE: An Agent/Reseller is a third party hired by the
Customer to process an order for ATA-ATAPI.COM products and
make payment to ATA-ATAPI.COM for the purchase. The Customer
is a Client of the Agent/Reseller. The Client is responsible
for any fees charged by the Agent/Reseller. ATA-ATAPI.COM
DOES NOT pay any Agent/Reseller fees and DOES NOT provide any
discount to the Agent/Reseller for the service provided to
their Client.
If you are an Agent/Reseller placing an order for a Client, follow
these steps:
(a) Provide the following information with
the order:
- The name of the Client. The Client will become an
ATA-ATAPI.COM Customer.
- The names and email addresses of two people at the Client
(the end users), usually the people that will be using the
software (or their managers). The names and email addresses
are not Agent/Reseller contact information.
(b) How we process the order:
- The order will be confirmed via email to both the
Agent/Reseller and to the Customer/Client. The confirmation
email will quote a price for the products ordered.
- If/when the Customer/Client and Agent/Reseller are ready
to proceed with the order a second email will be sent to the
Agent/Reseller. The second email will include a 'request for
payment' to the ATA-ATAPI.COM PayPal account. The
Agent/Reseller makes payment to the ATA-ATAPI.COM PayPal
account.
- ATA-ATAPI.COM products are shipped via email and web site
download directly to the Customer as soon as payment is
received by PayPal. The Agent/Reseller DOES NOT receive a
license for the product. When the product ships the
Agent/Reseller will receive a receipt for the purchase.
- NOTE: ATA-ATAPI.COM will inform the Customer/Client of
the price that was paid to ATA-ATAPI.COM. The Client must pay
any aditional processing, handling or other fees to the
Agent/Reseller for the order processing service provided by
the Agent/Reseller. ATA-ATAPI.COM DOES NOT discount our
product price to compensate the Agent/Reseller for their
services. ATA-ATAPI.COM believes an Agent/Reseller should not
add more than 15% to the price we quote.
(7) PLACE THE ORDER
If you would like to place an order please send an email
with the required information as described in (5) or (6) above to:
Page updated 01 Jan 2022.